TTLock Instructional Videos

 
Creating an Authorised Admin User - TTLock App - Corporate Locksmiths Setting up the TTLock Wireless Gateway - Corporate Locksmiths Connecting TTLock Smart Locks to Google Home - Corporate Locksmiths
TTLock Transferring Lock Ownership - Corporate Locksmiths Connecting TTLock Key Fobs to Smart Locks TTLock Enabling and Disabling the Privacy Lock Feature
TTLock - Creating Custom Passwords - Corporate Locksmiths TTLock - How To Use The Audit Trail Feature - Corporate Locksmiths TTLock - How to add and delete fingerprints - Corporate Locksmiths
TTLock - How To Check Smart Lock Status - Corporate Locksmiths TTLock - How to Set Up G2 Gateway Tutorial - Corporate Locksmiths

 

 

TTLock Product Demonstrations

CLSEKS Intelligent Bluetooth Key Safe - Corporate Locksmiths CL815BF Intelligent Bluetooth Lever Lock - Corporate Locksmiths CL835 Intelligent Bluetooth Mortice Lock - Corporate Locksmiths
CL410BF - Intelligent Slim Bluetooth Mortice Lock - Corporate Locksmiths


Frequently Asked Questions

 

  1. How do I change the passcode?
    - The passcode can only be changed if it has been used at least once on the lock. There are two ways to change it:
    1. On the lock: Consult rows 1 & 4 in the "Keypad Management Functions" image below.
    2. In the app: The lock's administrator can change the passcode through the app.
  2. What if the lock is in privacy mode?
    - When the lock is in privacy mode, only the administrator's passcode or the app can unlock the door. You can disable this function if you don't need it.
  3. Why did adding a lock fail?
    - Someone else may have already added the lock. You can either reset it or ask the current administrator to remove it from the app before adding it again.
  4. How do I unlock the door remotely?
    - You need a gateway to connect the lock to a network and enable the "Remote Unlock" option in the app. Once activated, you can unlock the door remotely.
  5. How do I transfer a lock to someone else?
    - You can transfer locks through the "Transfer Locks" option in the app's settings menu.
  6. How do I change my account?
    - You can update your account information in the app under the "Account Information" page.
  7. What happens if the battery runs out?
    - You can temporarily power the lock using a USB port.
  8. How do I reset the lock?
    - Press and hold the reset button on the lock to reset it. You may be asked to enter a code—use `000#`.
  9. Where is the reset button located?
    - The location of the reset button varies:
            - Some locks have it hidden inside a small hole.
            - Others require you to remove the housing to access it.
  10. Why am I not receiving unlocking notifications?
    - You won’t receive a notification when the administrator unlocks the door manually.
    - Notifications are only sent when unlocking via the app or when the lock is connected to a gateway.

 

Keypad Management Functions